Effective Date: May 30, 2025
At DigitallyMania, we strive to deliver premium-quality digital marketing services tailored to help local businesses grow. Due to the nature of our digital and virtual services, we maintain a no-refund policy on all purchases.
However, your satisfaction is our top priority, and we offer unlimited revisions until you’re fully satisfied.
1. No Refunds Policy
All purchases, including pre-packaged plans and custom service agreements, are final and non-refundable. This includes but is not limited to services such as:
- Local SEO
- PPC & Targeted Ads
- Website Development
- Social Media Marketing
- Email Marketing
- Graphic Design
- Content Marketing
- AI-Powered Solutions
- Online Reputation Management
- And all other listed or custom services
Once payment is made, work begins promptly, and we allocate time and resources to your project. Therefore, we cannot offer refunds under any circumstance.
2. 100% Satisfaction Guarantee
To ensure our clients get maximum value:
- We provide unlimited revisions within the scope of the purchased service.
- We work collaboratively with you to meet your expectations.
- If you’re unsatisfied with any part of the service, we’ll continue refining it until you’re happy.
Your success is our success — and we stand behind our promise of delivering results-driven digital solutions.
3. Cancellation Policy
- You may cancel your service plan after the initial 3-month agreement period by providing written notice before the next billing cycle.
- Early termination before the 3-month mark is not permitted as per our service terms.
- Long-term plans (6+ months) are encouraged for better outcomes and more consistent growth.
4. Service Eligibility & Limitations
- Refund requests will not be accepted due to changes in business strategy, personal decisions, lack of engagement from the client, or subjective dissatisfaction.
- We expect full cooperation and timely feedback from clients to ensure the project runs smoothly and delivers results.
5. Contact Us
If you have questions regarding this policy or would like help with an existing order, contact us at:
General Inquiries: contact@digitallymania.com
Order Support: order@digitallymania.com
Live Chat: Available on our website